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What is roadside assistance?

Roadside assistance is a service that provides help when you encounter issues with your vehicle on the road. This can range from a simple fuel refill to towing your vehicle to a safe location.

How can I get roadside assistance through inDrive.Services?

To get roadside assistance, you just need to be registered on inDrive.Services, select 'roadside assistance' as the type of service you're looking for, and create an order based on the detailed description of the task you need. Wait for interested specialists to respond to your order and request support from the professional you find suitable.

How does the process of hiring roadside assistance professionals through inDrive.Services work?

The process of hiring roadside assistance professionals on inDrive.Services is straightforward and secure:
  • First, choose Roadside assistance service on our website.

  • Input your vehicle details and your current location filling a short form with your request.

  • When requesting assistance, our system will find the available professionals closest to you.

  • You'll have access to their profiles, including reviews from other users, to make an informed decision.

  • After selecting your desired professional, you can contact them directly to schedule the assistance. inDrive.Services ensures the quality and reliability of all professionals on our platform.

Can I get help anytime if my vehicle has problems?

A large portion of the roadside assistance experts on inDrive.Services are available 24/7 to assist you in any vehicle emergency situation. Whether it's during the night, during business hours, or on weekends, our network of roadside assistance professionals is ready to meet your needs at any time.
However, please be mindful of special dates and consider that these professionals may be attending to other calls.

What does roadside assistance cover?

The roadside assistance services offered on inDrive.Services cover a wide range of situations, including mechanical breakdowns, flat tires, dead batteries, fuel refills, and even towing services to workshops or locations of your choice.

How do I pay for roadside assistance on inDrive.Services?

inDrive.Services only allows for the direct and immediate transfer of the corresponding amount to the professional.

How much does roadside assistance cost?

The costs of roadside assistance can vary based on the professional and services chosen. We recommend exploring our available options in the inDrive app or contacting the roadside assistance professionals for a personalized quote.

Where can I get roadside assistance?

Our roadside assistance services are available in various locations across São Paulo. No matter where you are, we are ready to help.

Why are inDrive.Services roadside assistance experts trustworthy?

Our roadside assistance experts undergo rigorous background checks before being able to operate through inDrive.Services, ensuring the safety and trust of our customers. You can communicate with them before requesting any service and check reviews from other customers about them on the platform.
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